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Our infopoints

Trusted by

Touristation is an accredited entity with the main concessionaires of Museums, Archaeological Parks, and Managers of Italian Cultural Heritage, by way of example but not limited to

  • Vatican museums

    Accredited tour operator with the Vatican Museums

  • PAC

    Accredited tour operator with Colosseum Archaeological Park

  • HIVE

    Accredited tour operator with HIVE

  • Trust Doria Pamphilj Gallery

    Accredited tour operator with Doria Pamphilj Gallery (Trust)

  • TOSC / Ticketone

    Accredited tour operator with TOSC / Ticketone

  • Coopculture

    Accredited tour operator with CoopCulture

  • Stadium of Domitian

    Accredited tour operator with the Stadium of Domitian

  • St. Mark’s Basilica in Venice

    Accredited partner of the Procuratura of St. Mark’s Basilica in Venice

  • Zetema

    Accredited tour operator with Zetema

What we offer

  • Booking services

    Welcoming and guided tours to the main museums with assistance or dedicated audio guides.

  • Transport

    Organization of guided tours with dedicated buses and minibuses and/or rental of bicycles or other means of transport.

  • Food and wine

    Organization of guided tours with food and wine experience services.

  • Promotion activities

    Promotion activities for "minor" sites to enhance their value and make them accessible to a broader audience.

  • Accommodation

    Management of museum sites such as The Leonardo da Vinci Museum, The Gladiator Museum or the Piano Nobile of Palazzo Patrizi.

  • Museum management

    Management of museum sites such as The Leonardo da Vinci Museum, The Gladiator Museum or the Piano Nobile of Palazzo Patrizi.

Frequently asked questions

  • Where are the Touristation infopoints located in Rome?

    Touristation has 5 infopoints across Rome: Piazza Navona (25), Piazza d'Aracoeli (16), and three locations along Viale Vaticano (95, 97, and 101). All infopoints are open Monday to Sunday or Monday to Saturday depending on the location, with staff ready to assist you with bookings, vouchers, and tourist information.

  • Do I need to book tours in advance or can I buy tickets on the spot?

    We strongly recommend booking in advance, especially for high-demand attractions like the Vatican Museums, Colosseum, and Pantheon. Many of these sites have limited daily capacity and sell out weeks ahead during peak season. You can book online or visit one of our infopoints in person.

  • What is the difference between a skip-the-line ticket and a guided tour?

    A skip-the-line ticket gives you reserved access to an attraction so you can bypass the general queue and explore at your own pace, sometimes with an audio guide. A guided tour includes a professional guide who leads you through the site, providing historical context, stories and expert commentary throughout your visit.

  • Is Touristation an accredited tour operator?

    Yes. Touristation is an accredited operator with the Vatican Museums, the Colosseum Archaeological Park (PAC), CoopCulture, Zetema, Doria Pamphilj Gallery, and several other major Italian cultural heritage concessionaires. This means we offer legitimate, verified access to Rome's top attractions.

  • Can I get help at the attraction on the day of my visit?

    Yes — for most tours and tickets, a Touristation team member will be present at the meeting point to welcome you, provide orientation, and ensure your visit goes smoothly. The exact level of on-site assistance varies by product and is detailed on each tour page.

Big Bus Tours

Part of the Big Bus Tours family

In August 2025, we were acquired by Big Bus Tours, the world's largest operator of open-top sightseeing experiences. This marks a strategic milestone in Big Bus Tours' evolution into a multi-experience operator, and a major step forward for the way travelers discover Rome.

Together, we combine our high-traffic, on-the-ground points of sale with Big Bus Tours' comprehensive platform for sightseeing and attractions – making trip planning and booking in Rome simpler and more rewarding than ever.

Find out more